DANA And QRIS Data Choices
We use the minimum account and transaction data needed to move you through phone verification, sign-in, wallet status and payment reconciliation. For a DANA, OVO, GoPay or QRIS request, we may record the selected rail, amount, reference, time and status so our support route can match
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a receipt without asking you to repeat the same details. Bank transfer and virtual account records are handled for the same matching purpose, including references connected with BCA, BRI, Mandiri or BNI. We do not ask for a wallet password in support messages. Cookies can remember
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your session and device preference, while security logs help us identify unusual sign-in activity. We retain records only for operational, dispute or legal needs, then remove or anonymise them when they are no longer needed. Access depends on local law; where local law permits, you may
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ask to see, correct or remove eligible data through our support path.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.